Support Tickets
A lightweight internal helpdesk built into BanquetCRM. Staff raise tickets for issues within your organization, tickets can be assigned to whoever handles support, and every ticket is a threaded conversation with file attachments until it's resolved.
Core CRM is free forever — Support Tickets is an optional add-on with a 14-day free trial.
What's Included
Everything Support Tickets gives your team, in plain terms.
Any staff member can raise a ticket in seconds
Threaded two-way replies until the issue is resolved
File attachments on tickets and replies
Assign tickets to whoever on your team handles support
Status tracking — open, in progress, resolved, closed
Org-wide queue with search and status filters
Start Free, Add Support Tickets When You're Ready
The core CRM costs nothing, ever. Activate Support Tickets whenever your business needs it — cancel any time.
Get Started Free